Question 1

How to Subscribe?

Accepted Answer

Choose a plan, click Subscribe, and complete checkout. Your credits refresh based on your plan cycle.

Question 2

Why Can't I Subscribe?

Accepted Answer

Most common reasons: payment method blocked, region restrictions, or an existing subscription still active.

Question 3

Will I Be Automatically Charged by KOANimation?

Accepted Answer

Subscriptions renew automatically until cancelled.

Question 4

Can I Get a Refund?

Accepted Answer

Refunds should generally only apply to billing errors, not already consumed credits.